Why does Creative Suite 6 Design & Web Premium hang up during installation?

Forum|Forum|13 years ago
August 12, 2012
1 reply
608 views

I just purchased Adobe Creative Suite 6 Design & Web Premium and it is hung up during installation. It gets to 8% complete during installing Microsoft Visual C++ 2008 Redistributable Package and just quits working. What is wrong?

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Correct answer rogeralms

The problem was that my anti-virus software was preventing proper installation.

Simple fix but at 3 AM not so simple to deduce.

Thank you for your reply.

Mylenium

Legend

Download the MSVC runtimes 2008 ands 2010 from Microsoft and install them manually before runing the adobe installer.

Mylenium

R

rogeralmsAuthorCorrect answer

Participant

The problem was that my anti-virus software was preventing proper installation.

Simple fix but at 3 AM not so simple to deduce.

Thank you for your reply.

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