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Participant
September 22, 2014
Question

Why does it say to enjoy by 30 day trail when I purchased a yearly subscription and paid upfront?

  • September 22, 2014
  • 1 reply
  • 48 views

Why does it say to enjoy by 30 day trail when I purchased a yearly subscription and paid upfront?

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1 reply

Jeffrey_A_Wright
Legend
September 22, 2014

Melf_ if your membership is active then it is possible that the computer may not be able to activate due to a connection error.  Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve sign in errors.