Why does my Creative Cloud download box keep saying and is stuck on 'Connecting to the Server'?

Forum|Forum|11 years ago
January 14, 2015
1 reply
163 views

I just purchased one pack and obviously in order to download the applications I need to have Creative Cloud. Creative Cloud has been downloading/loading on my ASUS laptop for the past 15-20 minutes and is still stuck on the first 5% and says "Connecting to the Server". Surely it doesn't take this long does it or is their a problem from my side?

This topic has been closed for replies.

Correct answer kglad

sign out and then back in to your cc desktop using the same adobe id used to subscribe, Sign out, Sign in | Creative Cloud Desktop app

if you still can't connect after that, Sign in, activation, or connection errors | CS5.5 and later