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phsd2009
Participant
May 28, 2015
Question

why does my serial number not owrk on a new product

  • May 28, 2015
  • 1 reply
  • 38 views

i bought a disc copy of lightning and installed in on my desktop. when i went to use the serial number it says its invalid. and there is no customer service number to call adobe about this...ANYWHERE! So can someone help me out here?

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    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 28, 2015

    if your seeing this error message, click the link Error "The serial number is not valid for this product" | Creative Suite

    otherwise, exactly what are you seeing?

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