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Participant
January 27, 2015
Question

Why does my student plan not work on my creative cloud?

  • January 27, 2015
  • 1 reply
  • 353 views

I'm using a PC.

Recently, I'm required to use photoshop in my school, but i previously downloaded and used my photoshop trial.

Although it states that I'm under the student plan, my creative cloud is not detecting it. Hence making my photoshop "expired"

I need help, with much thanks !

This topic has been closed for replies.

1 reply

JohnBNO
Inspiring
January 27, 2015

Creative Cloud Enterprise may be offered in different ways and installed in different ways. The way we install it here on our college computers is with the licensing embedded and the use of most of the software (that doesn't need to connect to the Internet) is run in anonymous mode (no AdobeID login needed). Students here use Photoshop where it is installed without having to log in with an AdobeID. Some features that are only available through the Internet, an AdobeID is required (like for Muse) or other features internally in other programs within Photoshop, etc.

Most colleges that have licensed Creative Cloud Enterprise for their college computers have made availble to Faculty & Staff for their personal computers a discounted Creative Cloud plan. However, our college does not have the plan extend to Students ( an error in an email was sent out but later corrected) and I don't see that any other colleges have either purchased Student Creative Cloud plans but if they have they can chime in. 

If you are having issues with your Photoshop trial on your pesonal computer, I would try to contact Adobe and find out why it is expiring before the end of the trial if that is what is happening.

Participant
January 28, 2015

I do not understand, sorry.

JohnBNO
Inspiring
January 29, 2015

Like I said, I deal with Creative Cloud Enterprise Deployment at a college and that is the forum you are posting your issue in. Your issue appears to be a Student Subscription Based Problem which I have no experience with and you will need to post in a different forum for help with your issue. You need to post in the Creative Cloud forum to gets some help. See this thread:  creative cloud software says my free trial has expired, but I have a paid subscription