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N
ncrieger
Participant
August 22, 2013
Question

Why does the download button for creative cloud keep telling me to download it from a computer?

  • August 22, 2013
  • 1 reply
  • 384 views

I have a dell all in one desktop and everytime I try to click the download button for creative cloud or photoshop, it says "Creative cloud/photoshop is a desktop app, download it from a computer." This doesn't make any sense.

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1 reply

A
Anonymous
August 23, 2013

Which browser are you using to download the application? Whatever browser you're using, it is recommended to clean the browser's cache and then quit the browser, relaunch it and login with your credentials again.  If this does not work try another browser..

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