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rafael23031991
rafael23031991
Participant
September 25, 2015
Answered

Why i can't download the free trial version of the Adobe After Effect ???

  • September 25, 2015
  • 2 replies
  • 1224 views

I have tried to Download the Free trial version a lot of times, i was thinking the problem was my hotmail account.

So i made another Email, and when i was try again, it happen the same thing !! Appear a menssage :

We are having some problems, please try again later. If the problem persists, contact Customer Support.

has made 2 WEEKS today it is happening it repeatedly.

Please, HELP, i MUST to test this program before buy it,

Cause i'm starting to work with it...

Thank you, for your cooperation.

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Hi,

    Please refer to the help documents below to download the Adobe CC desktop app:

    Creative Cloud for desktop

    Download, install, update, or uninstall apps

    Once you have the Adobe Cc desktop app installed, you can install the apps from it.

    Regards,

    Sheena

    2 replies

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    September 25, 2015

    You MUST have a 64bit computer and operating system... what is your computer?

    MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    September 25, 2015

    Hi,

    Please refer to the help documents below to download the Adobe CC desktop app:

    Creative Cloud for desktop

    Download, install, update, or uninstall apps

    Once you have the Adobe Cc desktop app installed, you can install the apps from it.

    Regards,

    Sheena

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