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rafael23031991
Participant
September 25, 2015
解決済み

Why i can't download the free trial version of the Adobe After Effect ???

  • September 25, 2015
  • 返信数 2.
  • 1223 ビュー

I have tried to Download the Free trial version a lot of times, i was thinking the problem was my hotmail account.

So i made another Email, and when i was try again, it happen the same thing !! Appear a menssage :

We are having some problems, please try again later. If the problem persists, contact Customer Support.

has made 2 WEEKS today it is happening it repeatedly.

Please, HELP, i MUST to test this program before buy it,

Cause i'm starting to work with it...

Thank you, for your cooperation.

    このトピックへの返信は締め切られました。
    解決に役立った回答 Sheena Kaul

    Hi,

    Please refer to the help documents below to download the Adobe CC desktop app:

    Creative Cloud for desktop

    Download, install, update, or uninstall apps

    Once you have the Adobe Cc desktop app installed, you can install the apps from it.

    Regards,

    Sheena

    返信数 2

    John T Smith
    Community Expert
    Community Expert
    September 25, 2015

    You MUST have a 64bit computer and operating system... what is your computer?

    MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

    Sheena Kaul
    Sheena Kaul解決!
    Legend
    September 25, 2015

    Hi,

    Please refer to the help documents below to download the Adobe CC desktop app:

    Creative Cloud for desktop

    Download, install, update, or uninstall apps

    Once you have the Adobe Cc desktop app installed, you can install the apps from it.

    Regards,

    Sheena