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ehab murad
ehab murad
Participating Frequently
September 3, 2015
Answered

why i con't download photoshop cc 2015

  • September 3, 2015
  • 2 replies
  • 341 views

why i con't download photoshop cc 2015 i pat tow times for one month and it dos'nt work i need my money back or fix the problem please .. i live in middle east-jordan my phone number <Removed by Moderator>

This topic has been closed for replies.
Correct answer RahulTyagi_

i can show you with photos


Hi Ehab,

Please Contact Customer Care‌ regarding this issue.

Regards,

Rahul

2 replies

RahulTyagi_
RahulTyagi_
Participating Frequently
September 3, 2015

Hi Ehab,

What challenges are you facing while downloading Photoshop ?

Please try downloading using the following Link : Download and install Adobe Creative Cloud apps

Regards,

Rahul

ehab murad
ehab muradAuthor
Participating Frequently
September 3, 2015

hi dear i already have creative cloud and i have trail version of photoshop,but when i decide to buy the photoshop cc 2015 i do all steps to download and when i reach the final 4th step i click continue then i have a message like an error i can't remember..what should i do i pay now tow times for the program!!

ehab murad
ehab muradAuthor
Participating Frequently
September 3, 2015

my email <Removed by Moderator>

RahulTyagi_
RahulTyagi_
Participating Frequently
September 3, 2015

Hi Ehab,

I don't see any active subscription on the Adobe ID you have mentioned in your comment.
Do you have any other Adobe ID that you might have used to purchase subscription?

Regards,

Rahul

ehab murad
ehab muradAuthor
Participating Frequently
September 3, 2015

no i don't have any other ID my only ID is EHAB Murad

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