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ivab50999640
Participant
January 31, 2017
Answered

Why I need to pay more for Illustrator when I am already payed for Creative Cloud

  • January 31, 2017
  • 2 replies
  • 688 views

Hello,

I have one question and I can't find an answer ... I just noticed that I need to buy Illustrator as I am already member and I payed for Creative Cloud! Could you tell me please what is the problem and why I need to pay more? I have had membership from two years already.

Thank you,

Iva

This topic has been closed for replies.
Correct answer MBorowiec

Other applications works just fine? If so, please follow steps at: Stop Creative Cloud from reverting to trial mode that can be helpfull during fixing problems with messages as:

  • Buy now
  • Trial expired
  • Start trial
  • No subscription found
  • <xx> days remaining

2 replies

Participant
November 22, 2019

I have the same issue. How did you solve it?

MBorowiec
Participating Frequently
January 31, 2017

Which package do You have own?

If single app, than license is only for that app, and every after that one needs to be buy separately, unless You have all apps package.

ivab50999640
Participant
January 31, 2017

I have full package and I used till now all of them! That's why I am asking because suddenly was changed and I have no idea why.

MBorowiec
MBorowiecCorrect answer
Participating Frequently
January 31, 2017

Other applications works just fine? If so, please follow steps at: Stop Creative Cloud from reverting to trial mode that can be helpfull during fixing problems with messages as:

  • Buy now
  • Trial expired
  • Start trial
  • No subscription found
  • <xx> days remaining