Skip to main content
N
nicokath
Participant
January 28, 2019
Question

WHY IS ADOBE CUSTOMER CARE 'CHAT' ALWAYS SHUT?

  • January 28, 2019
  • 2 replies
  • 334 views

I WAS ASKED TO CONTACT THEM BECAUSE I AM NOW A STUDENT AGAIN AND NEED TO ACTIVATE CHEAPER PLAN. I GUESS THIS IS A WAY TO STOP PEOPLE CLAIMING THIS BENEFIT. I DO NOT HAVE TIME TO BE ON HOLD 20M AT WORK!!!! HOW MUCH DO WE PAY FOR THIS SERVICE AND CHAT IS NEVER OPEN!!!!

This topic has been closed for replies.

2 replies

Ned Murphy
Ned Murphy
Legend
January 29, 2019

Chat does work - Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
January 29, 2019

When you write all caps, your message will be more difficult to read. This could also be considered as shouting.

As of what I know, there was a temporary problem with chat. I do not know, however, if that has been solved for now.

ABAMBO | Hard- and Software Engineer | Photographer
N
nicokathAuthor
Participant
January 30, 2019

IN MY CULTURE CAPS IS TO GAIN ATTENTION FOR HELP DON'T BE SO RACIST.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices