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uncommondave
Participant
October 20, 2021
Question

Why is it so hard to keep this stuff running?

  • October 20, 2021
  • 2 replies
  • 153 views

I just spent an hour and a half updating, uninstalling, installing and re-updating my cloud subscription. I have to do this regularly and I am only a casual user. This is insane compared to ANY other platform and gets more complex everytime Adobe makes a change. I am sick of having to deal with customer support to keep your stuff working. 

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2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
October 20, 2021

Turn off automatic app updates from your CC Desktop App Preferences.  You're not required to update every time there's a new version unless you need to -- i.e. something is broken or the update contains new features you really want.

 

Always check the product What's New pages before you update. 

https://creativecloud.adobe.com/cc/discover/article/whats-new

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
October 20, 2021

Most people do not have problems

-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/td-p/4791542
-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1

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