I can't update any of my CC apps, because the desktop app is messed up. The menu from the task bar is just blank. Any ideas on how to fix, so I can access the latest app updates?
See attached screenshot.
This got me a step closer, but the app just hangs now. I can access the gearbox menu (see attached screenshot), and the black header is visible, but as you can see, the wheel is just spinning, and if I try to quit from that menu, there is no response.
Hmm , you had performed basic troubleshooting steps and still having issues with Creative Cloud app, we will need to start advanced steps.
It is better to perform clean reinstallation :
Follow steps mentioned in below link
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