Skip to main content
P
Pasturemom
Participant
October 14, 2012
Answered

Why is my Photoshop Elements 5.0 freezing everytime I try to download pics?

  • October 14, 2012
  • 1 reply
  • 687 views

Why is my Photoshop Elements 5.0 freezing everytime I try to download pics from card?

    This topic has been closed for replies.
    Correct answer Pasturemom

    Hi,

    this seems to be a machine specific problem and i would suggest you to report it to HP.

    They will help you on the same.

    Thanks

    Kapil Malik


    Thanks for your suggestion. I think I may have fixed problem byuninstalling and installing again.

    Bobbi

    1 reply

    Mylenium
    Mylenium
    Legend
    October 15, 2012

    We canot know. You are not providing any info about your system, your camera, your card, what card reader you are using and so on. As a start, verify that you can actually see the images when viewing the card contents in Windows Explorer/ Mac Finder. If even that doesn't work, then something is up...

    Mylenium

    P
    PasturemomAuthor
    Participant
    October 15, 2012

    Thanks for your response. When it comes to computers, I am almost

    illiterate. I have a HP Pavillion PC and have used Photoshop Elements 5.0

    for a number of years. Computer crashed couple of weeks ago and I sent it

    back to HP. They returned it with new guts I think. Had to reinstall my

    programs and use my external backup to get all the stuff back, including

    about 11,000 pics. Now, every time I try to put the SD card in to download

    the pics to the Organizer, it downloads about 4 or 5 pics and freezes.

    Have to use task manager to get PC going again. Been doing the same thing

    for years and this just happened since I got new PC back. Is that any help?

    'preciate your response.

    Bobbi

    Kapil.Malik
    Kapil.Malik
    Participating Frequently
    October 15, 2012

    Hi,

    this seems to be a machine specific problem and i would suggest you to report it to HP.

    They will help you on the same.

    Thanks

    Kapil Malik

    Regards,Kapil Malik
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices