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Why is my serial number not recognised when I am trying to install Elements 8 to my new laptop?

Forum|Forum|10 years ago
September 17, 2015
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Why is my Photoshop Elements 8 purchased in 2010, not recognised by the serial number when I try to install on my new laptop?

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Correct answer Ned Murphy

See if any of the following help. If it has been years since you dealt with the serial, you might try the last first.

Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

Error unable to validate serial number | CS6
http://helpx.adobe.com/creative-suite/kb/unable-validate-serial-number-ccm.html

To locate the serial number:

http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Ned MurphyCorrect answer

Legend

See if any of the following help. If it has been years since you dealt with the serial, you might try the last first.

Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

Error unable to validate serial number | CS6
http://helpx.adobe.com/creative-suite/kb/unable-validate-serial-number-ccm.html

To locate the serial number:

http://helpx.adobe.com/x-productkb/global/find-serial-number.html