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anne63967676
Participant
September 17, 2015
Answered

Why is my serial number not recognised when I am trying to install Elements 8 to my new laptop?

  • September 17, 2015
  • 2 replies
  • 398 views

Why is my Photoshop Elements 8 purchased in 2010, not recognised by the serial number when I try to install on my new laptop?

    This topic has been closed for replies.

    2 replies

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    September 17, 2015
    RahulTyagi_
    Participating Frequently
    September 17, 2015

    Hi Ann,

    Are you getting any error message?


    Regards,
    Rahul

    anne63967676
    Participant
    September 17, 2015

    Hi

    Yes, “serial # and country not recognised” I know the number to be correct. I have previously installed this software on 2 PCs – is there a usage limit do you know?

    Thanks

    Ann