Inspiring

Answered

Why is updating apps so glacially slow?

Forum|Forum|21 days ago
June 16, 2026
7 replies
350 views

I’ve paid for Creative Cloud in advance for a year, checked for updates after a month away from my Mac and everything needs updating, it’s glacially slow, so far 5 hours to update 5 apps, another 8 to go, this is very poor service for the price I’m charged!

At this pathetic speed I will have wasted a complete day and evening while Adobe count their cash!

I’m on a MacBook Pro M4 pro max - Tahoe 26.4.1 128mb ram 4tb ssd hd, so hardware is not the issue, my internet speed is excellent.

The only possibility is that Adobe either haven’t been vigilantly checking their service speed or they are delierately throttling back to 1980 speeds?

Not good value for money!!

Correct answer Glen+Saville

@Manan Joshi I still don’t understand what exacty disk utility did in rcovery mode, but it seems to have fixd everything :)

Glen+SavilleAuthor

Inspiring

6 hours later and another 1%, I’ll be letting my subscription lapse, no other app or group of apps gives me so much trouble!

M

Manan Joshi

Community Expert

Hi @Glen+Saville you had got this fixed then what happened or what changed on your MAC that this surfaced again. I am on a MAC as well and have never experienced this issue at the level you are getting it

-Manan

Glen+SavilleAuthor

Inspiring

Hi Manan,

OK the plot really thickens now!

I decided to abandon the updates and try the /sbin/fsck command line, found out that Apple in their infinite wisom has abandoned this, so started up held down the fingerprint / power button and chose disk utility, ran it twice no modifications made, rebooted and suddenly the last 4 updates flew by!

I’m baffled, but glad it’s working now and recovery mode will be my monthly go to.

Glen+SavilleAuthor

Inspiring

disk access is allowed, if you see any bandwidth errors I tried toggling the low bandwidth off and on a few times, to see if it was the problem

Glen+SavilleAuthor

Inspiring

I’m trying to updte my other Mac, and the speed is even worse! over 3 hours to progress 1%

Adobe is clearly throttling the updates!

Abstract24

Participant

the moment i granted full disk access in MacOS system settings to creative cloud, it was updated in 10 minut, whole creative cloud suite.

Abstract24

Participant

Hello, granting full disk access to Creative Cloud on MacOS26, solved the problem. Cheers!

Glen+SavilleAuthor

Inspiring

Just an update, Started updating my other laptop, same issues despite taking all precautions!

The only thing that seems to e helping is making single updates manually and renaming the OOBE folder to OOBE_old. On the Mac type command shift g and type Type ~/Library/Application Support/Adobe/ and hit Enter rename the OOBE to OOBE_old to force a new folder for OOBE to be made. Still slow but not catastrophically.

kglad

Community Expert

thanks for another update

Glen+SavilleAuthor

Inspiring

I leave defender off, the issue with disk access i think was pretty much down to Defender not understanding how a Mac works!

I usually find that any time I use anything by MS, I get trouble so it’s best left off on my Mac, a PC would probably be better off with Defender on.

kglad

Community Expert

thanks for the update

M

Manan Joshi

Community Expert

There is an option in Creative Cloud Desktop app to limit bandwidth. Check if that is on for you

-Manan

Glen+SavilleAuthor

Inspiring

No I set it to off to maximise speed

Jeff_A_Wright

Community Manager

Thanks for posting, @Glen Saville.

I am sorry you are experiencing slow update speeds on your Mac computer running macOS 26.4.1. I see that you have been subscribed for over a year. Are the slow updates a recent occurrence, or have you always encountered this problem?

To find the cause of the error, I recommend reviewing the installation and download logs for error messages. Please see

for information on how to locate any errors during the download and installation process. Since the updates are completing, they will not be fatal errors, so you will need to look closely to determine the cause. The logs are appended to each time, so the most recent updates will be at the end of the file.

Please update this discussion thread if you have any questions about the errors you discover, @Glen Saville.

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