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Glen Saville
Participating Frequently
June 16, 2026
Question

Why is updating apps so glacially slow?

  • June 16, 2026
  • 1 reply
  • 48 views

I’ve paid for Creative Cloud in advance for a year, checked for updates after a month away from my Mac and everything needs updating, it’s glacially slow, so far 5 hours to update 5 apps, another 8 to go, this is very poor service for the price I’m charged!

At this pathetic speed I will have wasted a complete day and evening while Adobe count their cash!

 

I’m on a MacBook Pro M4 pro max - Tahoe 26.4.1 128mb ram 4tb ssd hd, so hardware is not the issue, my internet speed is excellent.

 

The only possibility is that Adobe either haven’t been vigilantly checking their service speed or they are delierately throttling back to 1980 speeds? 

 

Not good value for money!!

    1 reply

    Community Expert
    June 16, 2026

    There is an option in Creative Cloud Desktop app to limit bandwidth. Check if that is on for you

     

    -Manan
    Glen Saville
    Participating Frequently
    June 16, 2026

    No I set it to off to maximise speed

    Jeff_A_Wright
    Community Manager
    Community Manager
    June 16, 2026

    Thanks for posting, ​@Glen Saville.

     

    I am sorry you are experiencing slow update speeds on your Mac computer running macOS 26.4.1. I see that you have been subscribed for over a year. Are the slow updates a recent occurrence, or have you always encountered this problem?

     

    To find the cause of the error, I recommend reviewing the installation and download logs for error messages. Please see 

     for information on how to locate any errors during the download and installation process. Since the updates are completing, they will not be fatal errors, so you will need to look closely to determine the cause. The logs are appended to each time, so the most recent updates will be at the end of the file.

     

    Please update this discussion thread if you have any questions about the errors you discover, ​@Glen Saville.