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lisam19761191
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November 17, 2015
Answered

Why my adobe package doesn't work on my new laptop?

  • November 17, 2015
  • 1 reply
  • 267 views

Hi! I have a student package with all student programs. I have been trying to load them to my new laptop but Adobe gives me only 30 days trials. What to do?

    This topic has been closed for replies.
    Correct answer Kanikas

    Hi,

    First, sign out and then back in to Creative Cloud, using the same adobe id used to pay for your subscription,

    https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

    Then, if you launch any CC 2015 product and the pop up still shows a Trial message window, please see this link for resolution:

    https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

    1 reply

    Kanikas
    KanikasCorrect answer
    Legend
    November 17, 2015

    Hi,

    First, sign out and then back in to Creative Cloud, using the same adobe id used to pay for your subscription,

    https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

    Then, if you launch any CC 2015 product and the pop up still shows a Trial message window, please see this link for resolution:

    https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

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