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ursulab27154344
Participant
January 10, 2016
Answered

Why my Elements 11 test version on Vista does not accept my Elements 14 DVD serial number?

  • January 10, 2016
  • 1 reply
  • 131 views

In order to use an Elements 11 test version on Vista for more than 30 days I bought a brand new Elements 14 version on DVD. But the E11 version daos not accept the E14 serial number. How to solve this problem?

This topic has been closed for replies.
Correct answer Mylenium

Serial numbers are version specific. A v14 serial number simply is not compatible with v11. Contact support and they may be able to fix you up with a serial for your older version based on your PSE 14 purchase.

Mylenium

1 reply

Mylenium
MyleniumCorrect answer
Legend
January 10, 2016

Serial numbers are version specific. A v14 serial number simply is not compatible with v11. Contact support and they may be able to fix you up with a serial for your older version based on your PSE 14 purchase.

Mylenium

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