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Participant
January 10, 2016
Answered

Why my Elements 11 test version on Vista does not accept my Elements 14 DVD serial number?

  • January 10, 2016
  • 1 reply
  • 131 views

In order to use an Elements 11 test version on Vista for more than 30 days I bought a brand new Elements 14 version on DVD. But the E11 version daos not accept the E14 serial number. How to solve this problem?

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Correct answer Mylenium

Serial numbers are version specific. A v14 serial number simply is not compatible with v11. Contact support and they may be able to fix you up with a serial for your older version based on your PSE 14 purchase.

Mylenium

1 reply

Mylenium
MyleniumCorrect answer
Legend
January 10, 2016

Serial numbers are version specific. A v14 serial number simply is not compatible with v11. Contact support and they may be able to fix you up with a serial for your older version based on your PSE 14 purchase.

Mylenium