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O
oatsukes
Participant
June 26, 2017
Question

Why my Illus CC show trial run while Account is already activated?

  • June 26, 2017
  • 1 reply
  • 451 views

plz help me TT-TT

This topic has been closed for replies.

1 reply

ASTHA
ASTHA
Participating Frequently
June 26, 2017

Hi Oatsukes,

I can see that you are receiving trial expire messages while using Illustrator cc. Could you please specify are you using it on a trial basis or you have purchased the membership?

Please refer to the below links for trial expire messages.

Understand why Adobe trial software expires or ends early

Stop Creative Cloud from reverting to trial mode

Please let us know in case you need further assistance.

Regards,

Astha

O
oatsukesAuthor
Participant
June 27, 2017

I have try you way. It's not work.

ASTHA
ASTHA
Participating Frequently
June 27, 2017

Hi Oatsukes,

Have you tried signing out of the creative cloud application and signing back in again?

Please try the following steps.

Please revert back in case you need further assistance regarding the same.

Regards,

Astha

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