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françoisg1130592
Participant
September 15, 2018
Answered

Why my licence is outdates ?

  • September 15, 2018
  • 2 replies
  • 432 views

I buy a classic pack with photoshop and my creative cloud call me to buy the licence

This topic has been closed for replies.
Correct answer Kanikas

Hi there,

We're sorry for a late response!

We assume you have an active Creative Cloud subscription, however, it says that you are running a trial.

Kindly follow the steps shared in the link for help: Stop Adobe Creative Cloud from opening in trial mode after purchase

Let us know if this helps!

Thanks

Kanika

2 replies

Kanikas
KanikasCorrect answer
Legend
October 22, 2018

Hi there,

We're sorry for a late response!

We assume you have an active Creative Cloud subscription, however, it says that you are running a trial.

Kindly follow the steps shared in the link for help: Stop Adobe Creative Cloud from opening in trial mode after purchase

Let us know if this helps!

Thanks

Kanika

Akash Sharma
Legend
September 16, 2018