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Participant
December 11, 2018
Answered

Why the Adobe XD CC Installation failed, error code 191

  • December 11, 2018
  • 2 replies
  • 1383 views

Hello, friends, help me!

Exit Code: 191

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 2 error(s), 0 warnings(s)

FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:13.1.32.8

FATAL: Error occurred in install of package (Name: UWPAssets Version: 13.1.32.8). Error code: '191'

ERROR: hdhelper exe at C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe failed to install UWP app with xml
Adobe.CC.XD
C:\adobeTemp\ETR4579.tmp\1\SparklerApp\SparklerApp.appx
13.1.32.8
x64
CN=Adobe Systems Incorporated, OU=Adobe Systems, O=Adobe Systems Incorporated, L=San Jose, S=California, C=US, SERIALNUMBER=2748129, OID.2.5.4.15=Private Organization, OID.1.3.6.1.4.1.311.60.2.1.2=Delaware, OID.1.3.6.1.4.1.311.60.2.1.3=US
adbxd:


Microsoft.VCLibs.140.00
14.0.25426.0
x64
CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
C:\adobeTemp\ETR4579.tmp\1\SparklerApp\Dependencies\x64\Microsoft.VCLibs.x64.14.00.appx


false

with error code 1

ERROR: Failed to install UWP Appx Package

-------------------------------------------------------------------------------------

This topic is closed to new replies. Start a new post to keep the conversation going.
Correct answer AxelMatt

Please take a look here:

Installer issue with exit code 191

2 replies

Bani Verma
Legend
January 2, 2019

Moving this query to Creative Cloud Download & Install​ community.

AxelMattCommunity ExpertCorrect answer
Community Expert
December 11, 2018

Please take a look here:

Installer issue with exit code 191

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI