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Participant
January 21, 2019
Question

Will I lose content if I change Adobe License?

  • January 21, 2019
  • 1 reply
  • 1974 views

The company I work for is considering changing adobe license providers. Will I lose content if I transfer to a new license? In other words, can I open my documents and projects (Photoshop, PDFs...) under the new license or will those be lost? The files are saved onto my documents apart from the creative cloud.

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1 reply

Abambo
Community Expert
Community Expert
January 21, 2019

Adobe license provider means you are changing the reseller? Or you are changing from an individual to a teams license or vice versa?

Just to be clear: the documents you create are independent of the license type you use. A creative Cloud for Teams license can open your Illustrator/Photoshop/Indesign file the same way than a Creative Cloud all apps or single apps -- for the file type. There is no difference and the code is the same. In the same, you can mix MacOS and Windows without a problem.

As of the cloud data, that one is attached to your Adobe id. If the Adobe id loses its Cloud assignment because a teams license gets assigned to a different user or your individual license gets cancelled, you need to save your data locally, as the cloud will go back to a 2Gb free account.

So the answer is: All files can be opened with the correct application regardless of the license type or the reseller.

ABAMBO | Hard- and Software Engineer | Photographer