Skip to main content
I
isaiah96
Participant
March 6, 2018
Answered

Will my Adobe Portfolio & Behance accounts be deleted once I cancel my current subscription and use another account???

  • March 6, 2018
  • 2 replies
  • 10596 views

**Side note: I've been on hold with "Customer Support" for about an hour...God. Hoping this will get me some results, because the 24 Customer Care was a bust too...

So, I want to cancel my personal adobe subscription ($50.00/month) and just use my work account. I want to know:
Will my Adobe Portfolio & Behance accounts be deleted once I cancel my current subscription and use another account???

This topic has been closed for replies.
Correct answer Kanikas

Hi Isaiah,

As I understand you wish to know what happens to your Portfolio & Behance account when you cancel your Creative Cloud subscription. Please see the links shared for help:

Adobe Creative Cloud and Adobe Behance FAQ

Behance ProSite is now included in Creative Cloud complete memberships | Latest company news & updates | Adobe Conversat…

Hope this helps!

Feel free to update the thread for more questions.

Thanks

Kanika

2 replies

A
alexandrao20081164
Participant
September 25, 2019

I'm in the same situation, this isn't on any of the FAQs and I have talked to about 10 customer service employees about this issue. None of them know if it will be deleted and I can't chance that happening! Did you ever figure this out?

    K
    KanFab
    Participant
    November 30, 2020

    Hello, did you ever get an asnwer to this question? I reently ended a photography subscription and my website doesn't appear when I go to it anymore. It just takes me to the porfotlio homepage. 

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    December 2, 2020

    That's right.  When you quit paying for Creative Cloud services, your Portfolio site goes offline. 

     

     

    Nancy O'Shea— Product User & Community Expert
    Kanikas
    KanikasCorrect answer
    Legend
    March 6, 2018

    Hi Isaiah,

    As I understand you wish to know what happens to your Portfolio & Behance account when you cancel your Creative Cloud subscription. Please see the links shared for help:

    Adobe Creative Cloud and Adobe Behance FAQ

    Behance ProSite is now included in Creative Cloud complete memberships | Latest company news & updates | Adobe Conversat…

    Hope this helps!

    Feel free to update the thread for more questions.

    Thanks

    Kanika

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices