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Known Participant
November 29, 2020
Question

Will reinstalling the Creative Cloud Desktop App also reinstall (or wipe out) all my CC apps?

  • November 29, 2020
  • 1 reply
  • 224 views

In the Creative Cloud app, when the Apps tab is selected I get the message "Page unavailable, We can't load this content, Please try again later." I've read that I need to reinstall the CC desktop app, but before I do so, I want to know if it will wipe out all or reinstall all my CC apps?  

 

(Lately I've have two incidents where I needed to go back to a previous app version (because of bugs in the new versions), only to discover that Adobe no longer allows you to download old apps — which is ridiculous, but that's another topic.)

 

Thanks

 

 

 

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1 reply

Peru Bob
Community Expert
Community Expert
November 29, 2020

It shouldn't, but I would create a System Restore point and a System or Disk Image first.

Make sure to go into settings in the CC App and chooose not to delete old versions.