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OutsideShooter
OutsideShooter
Known Participant
October 26, 2016
Question

Windows 10 and Photoshop CS5 trouble

  • October 26, 2016
  • 2 replies
  • 1006 views

I have downloaded both files for Photoshop CS5 and cannot get it to install. Is it Windows 10 that is not compatible with this old version? It was registered in 2011 and still shows up under my profile. I also have the original disc but cannot load that either.

Message was edited by: Rich Collins

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    2 replies

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    October 26, 2016

    OutsideShooter wrote:

    I have downloaded both files for Photoshop CS5 and cannot get it to install.

    What happens when you try?

    OutsideShooter
    OutsideShooterAuthor
    Known Participant
    October 26, 2016

    Well its been awhile now since I've tried John, but as best I recall, I open the file and don't know which one to double click on. But when I try the exe file nothing opens up. Before Windows 10, it was just always on my pc. Now I can't get the start up window to open so I can install it.

    Akash Sharma
    Akash Sharma
    Legend
    October 26, 2016

    Moving to Downloading, Installing, Setting Up​

    OutsideShooter
    OutsideShooterAuthor
    Known Participant
    October 26, 2016

    Tahnks Akash, but that's too generic a response, and doesn't answer my question.

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    October 26, 2016

    Cloud & Win10 https://helpx.adobe.com/creative-cloud/kb/Windows_10_compatibility_FAQ.html

    -also, only CURRENT products will be tested and updated for compatibility with Windows 10

    -so if you have an older program, you update to Windows 10 at YOUR risk of problems

    -you may get CS6 and earlier programs to install and run, or you may not (some do, some don't)

    An idea that MAY work to install and/or run old programs in Windows 10... works for some, not for others

    -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

    -or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

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