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deniss72539443
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August 31, 2015
Answered

Windows 10 and reinstallation of Acrobat Pro XI

  • August 31, 2015
  • 1 reply
  • 455 views

I recently upgraded to windows 10 and now i get the following message "the serial number you provided is valide, but a qualifying product could not be found on this computer.". The drop down list does not contain Acrobat Pro XI.  How do i fix this?  I do have a CD, but a reader is unavailable at this time.  Do i have to wait until i can use the reader or is there another fix?

    This topic has been closed for replies.
    Correct answer Megha Rawat

    Please refer: https://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

    Hope this helps.

    Regards

    Megha Rawat

    1 reply

    Megha Rawat
    Megha RawatCorrect answer
    Participating Frequently
    August 31, 2015

    Please refer: https://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

    Hope this helps.

    Regards

    Megha Rawat

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