Windows 10 Creative Cloud stuck in Update

Question

For some reason, over the past month or so, Creative Cloud will not update itself. No errors whatsoever. I finally just stop the process. Being the nosy type, I look in Program Files/Adobe and I am seeing what looks like 3 versions of Creative Cloud. Is there supposed to be a cleanup after Cloud updates itself? At any rate, I cannot get Creative to Update itself and I'm not finding a solution. I do not want to go remove items from Program Files in a willy nilly fashon. Any hints or fixes would be greatly appreciated.

Thanks

Peru Bob · Answer

See here:https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-installation-stuck.htmlhttps://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.htmlhttps://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.htmlhttps://community.adobe.com/t5/get-started/updating-adobe-creative-cloud-stuck-at-39/m-p/10916241?page=1I had a similar issue.Make sure that you have all Windows updates that are available.The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded