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KrisVanlommel
KrisVanlommel
Participant
October 22, 2020
Question

Windows 10Pro 20H2 update

  • October 22, 2020
  • 2 replies
  • 4500 views

Windows automatically installed the 20H2 update last night but now 16 Adobe apps say the are not compatible (anymore) so I can't update / use them ? When will this problem be resolved or is there a quick solution for the time being ?

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    November 23, 2020

    Use System Restore or install a backup system image if you have one.

    J
    Joshua5E8C
    Participant
    February 3, 2021

    I can confirm that this is still an issue.  I have updated to 20H2 and am unable to run any installer from Creative Cloud on Windows.  My machine with Windows 10 1903 works just fine as does the lastest Mac OS Big Sur.  I have tried two different machines both with 20H2 and no success.  Both machines have been on multiple wifi networks as well as the file being downloaded several times.  Any ideas on when this will be resolved?

      T
      Test Screen Name
      Legend
      October 22, 2020

      "With today's release, we recommend IT administrators begin targeted deployments of Windows 10, version 20H2 to validate that the apps, devices, and infrastructure used by their organizations work as expected with the new features." https://techcommunity.microsoft.com/t5/windows-it-pro-blog/what-s-new-for-it-pros-in-windows-10-version-20h2/ba-p/1800132 
      As an early adopter for this, please let Microsoft know ASAP. 

        P
        Paul5E97
        Participant
        November 23, 2020

        This is not an early adopter issue; this update is being pushed out to al machines. I can't install creative cloud at all. 

         

        Please update your damn installer as it is broken, windows 10 20h2 is now the mainstream version of windows 10 and your installer doesn't work with it, at least acknowledge this.

        T
        Test Screen Name
        Legend
        November 23, 2020

        You'd need to let Adobe know. This is a community forum.

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