windows 8.1 adobe cc crash

Forum|Forum|11 years ago
November 13, 2014
1 reply
377 views

Hello, I am running windows 8.1 on multiple computers. CC 2014 crashes usually right when I open it. In one instance I followed the instructions here Creative cloud crashes in windows 8.1 not impressed and was able to get as far as installing photoshop... but then it crashes at about 11% into the install.

Creative Cloud

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Jeffrey_A_Wright

Legend

Moving this discussion to the Creative Cloud Download & Install forum.

Paynent do you receive any specific error messages?

F

fbbc_techieAuthor

Participant

This is the extent of what I see.

Jeffrey_A_Wright

Legend

Paynent I would recommend utilizing the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application.

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