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jmf489
Participant
June 23, 2013
Answered

windows 8

  • June 23, 2013
  • 2 replies
  • 310 views

trying to download phtoshop elements and lightroom and it keeps sending me to the site requirements page, I have internet explorer 10 and up to date flash. What do I need to do to get past this??

    This topic has been closed for replies.
    Correct answer John Waller

    The Adobe download manager seems to confuse IE10 for IE1 and thinks IE10 is out of date.

    You can either use Compatibility View in  IE10 and switch to IE9.

    Or use a different browser ro download.

    2 replies

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    June 23, 2013

    The Adobe download manager seems to confuse IE10 for IE1 and thinks IE10 is out of date.

    You can either use Compatibility View in  IE10 and switch to IE9.

    Or use a different browser ro download.

    pwillener
    pwillener
    Legend
    June 23, 2013

    You may need to try a different browser (e.g. Firefox).  The Adobe download site sometimes has difficulties with IE10.

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