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nokadota
Participant
June 1, 2012
Answered

Windows 8 64-bit + Adobe Application Manager

  • June 1, 2012
  • 4 replies
  • 5181 views

I updated my computer to Windows 8 last night/this morning and erased all of my apps. Everytime I try to start the Adobe Application Manager, I get "Download error. Press retry to try again or contact customer support. (403)"

Is this a common error with an awesome fix?

This topic has been closed for replies.
Correct answer Tundarum

Just got off phone with Adobe tech support...they are aware of the problem and hope to have it fixed very soon.  I assumed the problem was at their end cuz all my network connections and firewall settings are correct.

4 replies

T
TundarumCorrect answer
Participant
June 1, 2012

Just got off phone with Adobe tech support...they are aware of the problem and hope to have it fixed very soon.  I assumed the problem was at their end cuz all my network connections and firewall settings are correct.

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nokadotaAuthor
Participant
June 1, 2012

Cool, I will close this thread then. I found a similar thread with an issue with AAM with the same fix I came up with / http://forums.adobe.com/message/4401840 (skip the Manager and install trials).

T
Tundarum
Participant
June 1, 2012

Install trials was the same advice I was given. Have a great weekend.

Mylenium
Mylenium
Legend
June 1, 2012

Probably something to do with network configuration. I'd delete the current network config and let Windows configure a new one or do so manually....

Mylenium

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nokadotaAuthor
Participant
June 1, 2012

I can get online and do everything I was doing yesterday in regards to being on the Internet, so I don't think that's the problem.

I am currently getting around this little issue by installing each product (Photoshop, Premiere Pro, etc) individually, with Adobe's Download Assistant. Photoshop finished and was working perfectly (aside from video driver problems, but that's Win8, not Adobe). I will update again when everything's finished and I perform a restart.

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Tundarum
Participant
June 1, 2012

Started receiving same error this morning...haven't changed a thing on my computer. I'll download and install full version of AAM and see if problem is resolved. This same error started without any changes to my Windows 7 Ultimate pc.

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nokadotaAuthor
Participant
June 1, 2012

That's bizarre...I downloaded the full version of AAM as well, and still got the same error. Good luck!

MichaelKazlow
MichaelKazlow
Legend
June 1, 2012

Don't know, but Windows 8 is beta-software. Officially unsupported by Adobe. But perhaps those who have been playing with Windows 8 like you will have some ideas to help.

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