Windows incompatible because 20H2 is needed

Forum|Forum|2 years ago
September 26, 2023
3 replies
331 views

Windows upgrade to version 22H2 and it shows that Lightroom is incompatible because 20H2 is needed

Windows

This topic has been closed for replies.

John T Smith

Community Expert

Do you have the latest Cloud manager installed?

Problem with Cloud manager https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html

M

Marcin32544726fofqAuthor

Participant

Thanks for the answer. My computer meets these requirements and is updated. On the Adobe website it still shows that it does not meet the conditions, as if it did not detect the specifications of my computer

kglad

Community Expert

@Marcin32544726fofq

you have win 10 or win 11?

version 22h2 is installed, but the cc desktop app is reporting your need version 20h2 to install lightroom?

Sameer K

Community Manager

Hey, @Marcin32544726fofq. I'll clarify this for you.

The minimum system requirements for Lightroom desktop v6.0 is Windows 10 (64 bit) version 20H2 or later.

Check here to learn more about the minimum system requirements for Lightroom: https://helpx.adobe.com/lightroom-cc/system-requirements.html

You can contact Microsoft support for help with updating Windows.

Thanks!

Sameer K

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded