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February 23, 2012
Answered

Wiped HD, sold computer but forgot to deactivate

  • February 23, 2012
  • 1 reply
  • 1801 views

Hello, yesterday I sold my 2007 mac pro. I had one of my Illustrator acitivations on it and I didn't deactivate it before I wiped the drive. Now I can't activate on my new iMac. What should I do?. Thanks.

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    You will need to contact our support team to resolve your activation difficulties.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_WrightCorrect answer
    Legend
    February 23, 2012

    You will need to contact our support team to resolve your activation difficulties.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.