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Participant
June 24, 2015
Question

Working around the Hanging Update problem...

  • June 24, 2015
  • 1 reply
  • 46 views

I'm running Win7 64-bit and, like apparently some other people online, have had the "Hanging Update" problem: Adobe CC loads its update screen, but never actually downloads or updates anything. I found online that some people got it to update by rebooting into Windows Safe Mode with Networking, and letting it update, and then rebooting back as normal. I tried this, and it worked!

I hope this helps some people; I had almost two months of updates waiting. Sure is an odd feeling to PAY for that time, but not get to ENJOY the upgrade without troubleshooting it myself...

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1 reply

Atul_Saini
Legend
June 24, 2015

Hi Brian, thanks for sharing this experience. It will surely help other people in the community.