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John5CE6
Participant
October 1, 2020
Question

Workspace Elements 2020 will not load

  • October 1, 2020
  • 2 replies
  • 326 views

After installing Adobe Première Elements 2020 (paid version) my Adobe Photoshop Elements 2020 workspace would no longer load. 2019 version does still load. Have tried reinstalling in both default and external sites but still no luck. I'm using a Mac Pro running IOS Catalina 10.15.7.

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2 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 1, 2020

if by "load" you mean "start",

 

reset your preferences,


photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_preferences_file.htm

premiere elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html

J
John5CE6Author
Participant
October 1, 2020

Thank you very much for your kind help. I'll try that solution. Fingers crossed and thanks again.

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