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J
JPoma1
Participant
October 26, 2013
Answered

WOW! what do you have to do to get a simple customer support answer?

  • October 26, 2013
  • 2 replies
  • 926 views

Error 213:19

    This topic has been closed for replies.
    Correct answer JPoma1

    Thank you for the response, Pat.

    I'm not very good with computer chatting. the replys' didn't really

    help. II have resolved the issue on my own. I needed to change to

    administrator privileges, even though I was logged in as one. Once

    again, thank you for the response. Jason

    Pat Willener created the

    discussion

    "Re: WOW! what do you have to do to get a simple customer support answer?"

    To view the discussion, visit:

    http://forums.adobe.com/message/5789766#5789766

    2 replies

    Ned Murphy
    Ned Murphy
    Legend
    October 26, 2013

    You have to ask a simple question...

    Error 213:19 - Problem has occurred with the licensing of this product

                

                  Acrobat X and XI : http://helpx.adobe.com/acrobat/kb/error-213-19-licensing-acrobat.html

                

                  Photoshop Elements : http://helpx.adobe.com/photoshop-elements/kb/licensing-problem.html

    pwillener
    pwillener
    Legend
    October 26, 2013

    JPoma wrote:

    WOW! what do you have to do to get a simple customer support answer?

    Maybe provide some more information?

    J
    JPoma1AuthorCorrect answer
    Participant
    November 2, 2013

    Thank you for the response, Pat.

    I'm not very good with computer chatting. the replys' didn't really

    help. II have resolved the issue on my own. I needed to change to

    administrator privileges, even though I was logged in as one. Once

    again, thank you for the response. Jason

    Pat Willener created the

    discussion

    "Re: WOW! what do you have to do to get a simple customer support answer?"

    To view the discussion, visit:

    http://forums.adobe.com/message/5789766#5789766

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