Wrong purchase: Purchased Windows version instead of the Mac

Forum|Forum|10 years ago
October 18, 2015
1 reply
193 views

Hey!

I just purchased an upgrade to Photoshop Elements 14 for Mac. Unfortunately, I missed that I ordered for Windows. I saw it when I would start to download it and refrained from then to download it.

How do I do now?

Order number AD006175108SE

Grateful for help!

wrong purchase

This topic has been closed for replies.

Correct answer Sheena Kaul

Hi,

Please see Exchange a product for a different language or platform version

Hope that helps!

Regards,

Sheena

Sheena KaulCorrect answer

Legend

Hi,

Please see Exchange a product for a different language or platform version

Hope that helps!

Regards,

Sheena

irenes95054857Author

Participant

Thanks, but no, it did not help me. I will simply buy the right version.

Sheena Kaul

Legend

Well for that you will need to Contact Customer Care

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