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mirnanabih
mirnanabih
Participant
January 8, 2017
Answered

WRServices Win32 crash

  • January 8, 2017
  • 1 reply
  • 982 views

Hello,

I'm trying to install Adobe Illustrator CS6 on Windows 7 OS (win32). However, when I try running the application file, I get the error shown below. Any help would be appreciated.

This topic has been closed for replies.
Correct answer DelphiZoa

It looks like one of the .dll files Illustrator uses on start up has gotten lost or corrupted. You could try using Microsoft's System File Checker to repair it: https://support.microsoft.com/en-us/kb/929833​. You might also check the solutions offered on the following forum discussion about a related issue (different .dll, but same basic message): Illustrator CS6 won't run. Entry Point Not Found​. Users have apparently had some success solving the problem by updating drivers, manually deleting corrupt files, or restoring previous file versions.

There is also this article about WRServices.dill errors specifically, but I can't speak to how effective the solutions are: How To Fix Wrservices.dll is Missing / Not Found Error​.

Let us know how it goes!

1 reply

DelphiZoa
DelphiZoaCorrect answer
Participating Frequently
January 9, 2017

It looks like one of the .dll files Illustrator uses on start up has gotten lost or corrupted. You could try using Microsoft's System File Checker to repair it: https://support.microsoft.com/en-us/kb/929833​. You might also check the solutions offered on the following forum discussion about a related issue (different .dll, but same basic message): Illustrator CS6 won't run. Entry Point Not Found​. Users have apparently had some success solving the problem by updating drivers, manually deleting corrupt files, or restoring previous file versions.

There is also this article about WRServices.dill errors specifically, but I can't speak to how effective the solutions are: How To Fix Wrservices.dll is Missing / Not Found Error​.

Let us know how it goes!

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