Skip to main content
M
marcus3924
Participant
November 17, 2019
Question

XD won't update or download

  • November 17, 2019
  • 1 reply
  • 454 views
There was a problem in XD update
Error Code 506
ccx.confirmation.retryable.error.desc.update.506
 
went to open XD other day, it said please update to use or something like that... so I opened CC and clicked update... then I had heard you should delete program then reinstal... now I'm getting this ERROR CODE 506
This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
November 18, 2019

Marcus3924, what version of Windows are you attempting to install and use Adobe XD on?  If you are using Windows 10 then please verify you have enabled Windows to install sideloaded applications.  For more information see https://helpx.adobe.com/download-install/kb/exit-code-506-creative-cloud.html.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices