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Participant
April 27, 2015
Answered

Yesterday i bought Adobe Phothography Cloud, installed it, it starts, but they are only test-versions.. why?

  • April 27, 2015
  • 2 replies
  • 346 views

I am German, i logged in from german adobe page, i have an adobe-id with location: Germany. after sucessfully buying it and installing all stuff (also german in options), photoshop and lightroom work fine, but only as Test-version with 30 days left.

I am logged in with my adobe-id in the programs, but why this is only test-version? will the payment take some days and then it will turn into full version next days automatically?

or what i have to do?

This topic has been closed for replies.
Correct answer Sheena Kaul

Hi,

Please refer to the help document below:

Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM

Regards,

Sheena

2 replies

Participant
November 14, 2015

Hi Guys, I have the same problem. I tried to modified the host file without success.

thanks

Sheena Kaul
Legend
November 17, 2015

Please check if you are logged in with the correct Adobe ID.

Participant
November 18, 2015

Hi Sheena, thanks for your reply. I already tried this without success. Please let me know what else I can do.

Thanks

Sheena Kaul
Sheena KaulCorrect answer
Legend
April 27, 2015

Hi,

Please refer to the help document below:

Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM

Regards,

Sheena

Participant
April 27, 2015

Thank you very much!

Your Steps AND additional editing my "hosts" file including this line:

### Host Database## localhost is used to configure the loopback interface# when the system is booting.  Do not change this entry.##127.0.0.1 localhost255.255.255.255 broadcasthost::1


was the solution for all adobe products directly.


thanks!