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July 6, 2014
Question

Yesterday I went through the necessary steps to download the 29.99 plan as I am a former user. I clicked on download and I got an acrobat workspace with Icons and options. I didn't have clue what this was about but I expectee a credit card purchase a

  • July 6, 2014
  • 1 reply
  • 149 views

Earlier today tried to purchase CCSuite and I clicked on to the button or box for former users  of Adobe software. $29.99 a month is the plan. Clicked join and

clicked onto download software. I got an Acrobat workspace with icons I don’t understand. Also a informative warning that all files will be deleted on jan such 2015. I thought I had purchased a 1 year program

I have not seen any progress bar indicating software being

downloaded or any download progress bar.  I don’t know how to proceed.

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1 reply

Rajashree Bhattacharya
Legend
July 7, 2014

Please inbox the Email ID & the CC order number in order to check & investigate.

Do send the information in private.

Regards

Rajshree