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Participant
February 21, 2025
Question

You can’t open the application “InDesign Installer” because it is not responding

  • February 21, 2025
  • 3 replies
  • 122 views

I downloaded the Indesign Installer but it does not open. I get the message above. Adobe is billing me for Indesign. Any ideas? I al a bit of a dingbat.

 

Thanks

 

Fiona

3 replies

Nancy OShea
Community Expert
Community Expert
February 23, 2025

Make sure your computer meets the minimum computer requirements. Most Creative Cloud apps work on these systems, no more than 2 versions back:

  • Windows 11 (64-bit) versions 23H2, 22H2; Windows 10 versions 22H2, 21H2;
  • MacOS 15 (Sequoia), 14.7 (Sonoma), 13.6.7 (Ventura).

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/indesign/system-requirements.html
=========

 

To install software, your computer user profile must have administrative privileges.  

 

If this computer is provided to you by your school or employer, contact your IT dept for assistance.

 

Nancy O'Shea— Product User & Community Expert
Shivangi_Gupta
Community Manager
Community Manager
February 21, 2025

Hi @Meaculpa07,

Thanks for writing in. Are you trying the steps listed in this article? https://adobe.ly/4k37PCp

Let us know.


^Shivangi

kglad
Community Expert
Community Expert
February 21, 2025

if that's id cc, this page explains how to install cc apps by first installing the cc desktop app.

 

the links at the page bottom allow you to select the installer suitable for your os, https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html