You have a new update (Adobe Premiere Elements, MacOS) - but it does not let me click

Which macOS?

Most Adobe apps work on these systems, no more than 2 versions back:

• Windows 11 (64-bit) versions 24H2, 23H2; Windows 10 versions 22H2, 21H2;
• MacOS 15 (Sequoia), 14.7 (Sonoma), 13.6.7 (Ventura).

https://helpx.adobe.com/photoshop-elements/system-requirements.html

Do you have Elements 2025? 

and what version are you trying to update?

Hi @exciting_aura3634,

Thank you for reaching out.

Based on your message, it appears you're encountering an issue where the Photoshop Elements (or Premiere Elements) application on your Mac prompts for an update, but the "Install Now" button is unresponsive, preventing both login and update processes.

Please confirm if this is the issue you're experiencing. In the meantime, we recommend trying the following steps to resolve it:

1. Disable background applications
   Temporarily disable any antivirus, firewall, or third-party security software that may interfere with the update process.
   Also ensure that no other operating system or application updates are running in the background.

2. Reset application preferences
   To reset Premiere Elements preferences:
   Hold down Command + Shift + Option immediately while launching the application.
   This will prompt you to reset preferences — confirm by selecting Yes.

3. Restart your Mac
   A simple restart can help clear temporary glitches or locked processes that may be affecting application behavior.

4. Manually check for updates
   Once the application launches, go to Help > Updates within the application menu and check for available updates manually.