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rhidan
Participant
July 23, 2021
Answered

"Your application install seems to be damaged, Please reinstall the application"

  • July 23, 2021
  • 3 replies
  • 1769 views

I just purchased (well, on trial run) Adobe InDesign. I install it, but whenever I open it I get the message "Your application install seems to be damaged, Please reinstall the application". I've looked through old instances of this error, and tried deleting the Application Manager and letting it reinstall. But the same thing happens. I've unistalled and reinstalled multiple times, but nothing works. I'm using a Mac running Big Sur 11.4.

 

Thanks in advance for any help.

This topic has been closed for replies.
Correct answer rhidan

Thanks Ben and Nancy for your replies. 

 

Nancy, your suggestion was already conducted before I "purchased" and everything was good. So it wasn't a system issue.

 

Ben, I didn't try your suggestion. Before I saw your message, I deleted EVERYTHING Adobe of my computer, and then reinstalled. That worked. 

 

Thanks.

3 replies

rhidan
rhidanAuthorCorrect answer
Participant
July 28, 2021

Thanks Ben and Nancy for your replies. 

 

Nancy, your suggestion was already conducted before I "purchased" and everything was good. So it wasn't a system issue.

 

Ben, I didn't try your suggestion. Before I saw your message, I deleted EVERYTHING Adobe of my computer, and then reinstalled. That worked. 

 

Thanks.

Nancy OShea
Community Expert
Community Expert
July 23, 2021

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Nancy O'Shea— Product User & Community Expert
Community Expert
July 23, 2021

Have you tried using the CC cleaner tool when you reinstall?

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html