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Participant
December 6, 2018
Answered

Забыла почту и оплатила

  • December 6, 2018
  • 1 reply
  • 172 views

Dear service Adobe Creative Cloud.

I’m a customer of your service for the long time. I would like to extend the package “Work with Pictures“ and Lightroom & Photoshop. December 1st I made the payment but by mistake I wrote the wrong email address: alena_kiss@mail.ru . I can see you charge the money from my card 4276 5500 6307 3756 and sent the package to the wrong person. How can I fix this problem and continue to get this service?

My correct  Email address is kiss_alen@mail.ru

Thank you in advance,

My best regards

Alena Kiss

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Correct answer kglad

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
December 6, 2018

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html