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Participant
July 12, 2021
Question

Zugang Photoshop

Guten Tag, ich habe Photoshop per Monatliches Abo und NICHT gekündigt, dennoch logt sich mein PC nicht mehr im Photoshop ein, ich soll es testen ? 

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    1 reply

    kglad
    Community Expert
    Community Expert
    July 13, 2021

    check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

     

    if that shows your subscription is active, sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

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