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Participant
May 22, 2018
Question

การชำระเงินค่าเช่ามีปัญหา

  • May 22, 2018
  • 4 replies
  • 4915 views

ฉันต้องการเปลี่ยนแปลงที่อยู่ในการชำระเงิน เนื่องจากไม่สามาถรหักเงินค่าเช่าได้

และในบันชีของฉันไม่มีปุ่มเพื่อเข้าไปแก้ไขข้อมูลใดๆได้

เมื่อเข้าไปใน Mange plan มันก็ขึ้นหน้านี้มาให้

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4 replies

Shivangi_Gupta
Community Manager
Community Manager
May 20, 2024

Hi there,

As per your account details, there is no active subscriptions listed under your email ID. Please make sure you're logged in using the correct email address.

Let us know if you have any questions.

Regards,

Shivangi

 

Peru Bob
Community Expert
Community Expert
May 17, 2024

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/adobecare

Participant
May 17, 2024

Adobe ตัดเงินไปแล้วแต่ใช้งานไม่ได้บอกว่ายังไม่ได้จ่ายเงินทำยังไงคะ

kglad
Community Expert
Community Expert
May 18, 2024

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

if those all fail, change your cc language.  eg, try international english

 

if that fails, change the install location

 

Bani Verma
Community Manager
Community Manager
May 22, 2018

Moving this query to Adobe Creative Cloud​ community.