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S
surasaks40390842
Participant
August 3, 2017
Answered

ทำไมผมถึงทำงานกับโปรแกรมที่เช่าไม่ได้

  • August 3, 2017
  • 3 replies
  • 803 views

ทำไมผมถึงทำงานกับโปรแกรมที่เช่าไม่ได้ มี Lr & Ps

This topic has been closed for replies.
Correct answer Kanikas

Hi Surasak,

Unfortunately, Creative Cloud is not available in Thailand, that's the reason you are getting this message.

Kindly Contact Customer Care for more information.

Feel free to update the thread for any other concerns.

Regards

Kanika

3 replies

S
surasaks40390842Author
Participant
August 24, 2017

Dear sir,

I would like to buy Adobe Photoshop and Lightroom. I try to pay by credit card, but it's don't have Thailand. (My creditcard issue from Thailand)  So, I can't pay by creditcard.  How can I pay?  Pls. recommenc to me by email :[Private mail address removed by moderator]

Best regards,

Surasak

Kanikas
Kanikas
Legend
August 24, 2017

HI Surasak,

The Country of the Adobe ID, payment details & store has to be same and  Unfortunately, Creative Cloud is not available in Thailand.

You need have a Credit card from the country that has Creative Cloud available and also the billing details need to be from the same country.

Kindly Contact Customer Care for more information.

Feel free to follow up for more information.

Thanks

Kanika

S
surasaks40390842Author
Participant
August 7, 2017

I can not pay the program fee. It says the postal code is invalid. For Thailand

Kanikas
KanikasCorrect answer
Legend
August 8, 2017

Hi Surasak,

Unfortunately, Creative Cloud is not available in Thailand, that's the reason you are getting this message.

Kindly Contact Customer Care for more information.

Feel free to update the thread for any other concerns.

Regards

Kanika

Kanikas
Kanikas
Legend
August 3, 2017

Hi Surasaks40390842,

KIndly help us understand more about your query. Is this regarding Lightroom and Photoshop? Are you facing problems using these?

I don't see any active subscription under the ID that you are using with forums. Please elaborate on the issues so that we can assist you.

Regards

Kanika

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