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yokochutima
yokochutima
Participating Frequently
January 24, 2018
Answered

ยกเลิก photoshop (cancel)

  • January 24, 2018
  • 3 replies
  • 1141 views

Buy a monthly program to Must cancel before expiration?

Worried that it will automatically deduct the next month because it is not used.

English I'm not strong but try to communicate to you.

This topic has been closed for replies.
Correct answer kglad

1.ฉันไม่มีปุ่ม cancel เหมือนรูปที่ 2 เพื่อที่จะทำการยกเลิก

2.ฉันกดเข้าไปใน contact us แล้วแต่ไม่สามารถทำอะไรต่อไปได้ ฉันควรทำยังไง

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again, contact support: using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

or contact the Adobe Twitter team at @AdobeCare

3 replies

Kanikas
Kanikas
Legend
January 24, 2018

Hi Yoko,

I see you have an active Creative Cloud Photography plan under the same ID as with forums. In order to get the subscription cancelled, please Contact Customer Care.

Customer care will be able to cancel it for you. Feel free to update the thread for more questions.

Thanks

Kanika

yokochutima
yokochutimaAuthor
Participating Frequently
January 25, 2018

ทำไม่ได้ยกเลิกไม่ได้

Kanikas
Kanikas
Legend
January 25, 2018

Hi Yoko,

Did you try contacting support?

Kanika

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
January 24, 2018

Write in your native language and we will click the Translate button. Although, your English is very good!

yokochutima
yokochutimaAuthor
Participating Frequently
January 24, 2018

อยากยกเลิก Adobe Photoshop ต้องทำยังไงคะ เพราะกลัวว่าเดือนต่อไปจะหักเงินแบบอัตโนมัติเพราะตั้งใจว่าจะไม่ใช้แล้ว อยากยกเลิกคะแต่ไม่ทราบวิธีการยกเลิก

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
January 24, 2018

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 24, 2018

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

or contact the Adobe Twitter team at @AdobeCare

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