New Dreamweaver install still get menu.bak to menu.xml error

Forum|Forum|3 years ago
June 1, 2022
1 reply
412 views

So I've seen this topic covered before and I have yet to see a concrete soluttion.

Trying to get Dreamweaver to work on Monterey 12.4 on an M1Pro.

Uninstalled Entire Adobe Suite

Followed directions for and ran Cleaner

Reinstalled CC app

reinstalled Photoshop, Illustrator, InDesign, Lightroom and Dreamweaver.

They all opened fine.

Go to open Dreamweaver and I get the "dreamweaver encountered problems while constructing... rename menus.bak to menus.xml" message

When I go to where it says I see a DIRECTORY and not a file that says .bak. Inside the directory is an menus.xml file. I cannot move or replace anything. It says I don't have permission. (?)

This topic has been closed for replies.

Nancy OShea

Community Expert

Sounds like you have a bad installation. Are you on an Apple M1 Chip?

https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html

To run installers and plugins on M1, use Rosetta 2.

Your Mac user profile must have full read/write/save permissions on disks to properly install and use software.

https://support.apple.com/guide/mac-help/change-permissions-for-files-folders-or-disks-mchlp1203/mac

Nancy O'Shea— Product User & Community Expert

M

madpursgloveAuthor

Participant

According to this page :

https://support.apple.com/guide/mac-help/change-permissions-for-files-folders-or-disks-mchlp1203/mac

it says all these apps run natively on my M1, so I shouldn't need Rosetta.

As for permisssions, they are set to read/write for me. Should "everyone" be changed to read/write?

Nancy OShea

Community Expert

As I said, on M1 chip you may need Rosetta 2 to support installers and plugins. But once installed, DW is natively compatible with M1 chip.

I don't use a Mac M1 so I'm no expert. But if I understand it correctly, Rosetta 2 when installed will run on its own when needed. If it's not installed, you'll see an Apple prompt to get it.

As for permissions, if you're the only user of this computer, you should have full administrative permissions. And you should be installing software and site folders on your primary disk -- not externals or cloud drives.

After installilng, did you restart your computer?

Nancy O'Shea— Product User & Community Expert

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